Randstad

Randstad is the world's leading talent company, a partner of choice to talent and clients. We are committed to providing equitable opportunities to people from all backgrounds and help them remain relevant in the rapidly changing world of work. We have a deep understanding of the labor market and help our clients to create the high-quality, diverse and agile workforces they need to succeed. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad operates via an extensive global network, ensuring both best-in-class local services as well as global delivery. We leverage the best expertise for talent and client needs. We execute our Randstad Operational and Randstad Professional solutions via our vast market network and our Randstad Digital and Randstad Enterprise solutions via our global delivery model, supported by our digital marketplaces seamlessly connecting clients and talent.

Electricity usage (x 1,000 Gj): 0.2 (2023: 2). Sustainable electricity usage (x 1,000 Gj): 171 (2023: 171)

CO2e metric ton (x 1,000) scope 1: 46.9 (2023: 57.4). CO2e metric ton (x 1,000) scope 2: 0.9 (2023: 1.2). CO2e metric ton (x 1,000) scope 3: 155.9 (2023: 179.9)

Our Equity Policy states Randstad's approach and commitment to equity. We are committed to be an inclusive workplace where everyone can thrive while bringing their best selves to work, along with authentic perspectives and experiences. Our global policies are cascaded and adopted at a local level to ensure consistent best practice at client sites and home workplaces. Our markets adhere to all applicable local regulations and standards through our health and safety structures. Health and safety is one of the salient risks related to our industry and requires a specific focus, as well as being part of our Human Rights Policy. Our global Health and Safety Policy and wellbeing guidelines specify how we are reducing the risk of physical and mental health issues and promoting healthy habits.

To ensure Randstad is the best place to work, we believe active listening and dialogue with employees are vital. Continuous engagement encourages innovation, accountability and business outperformance, which in turn promotes retention. We actively track engagement with employees via regular surveys and train managers to leverage the powerful insights created. We measure and monitor the engagement of our employees at least four times each year. Our markets can tailor questions and employees can share comments or have conversations anonymously with their manager or with management in general.

Average number of corporate employees: 41,400 (2023: 43,780). Proportion of women in organization: 67% (2023: 67%). Proportion of women in management positions: 50% (2023: 50%). Proportion of women in senior leadership positions: 40% (2023: 38%)

Randstad continues to be an advocate of enabling a flexible, agile and diverse workforce while promoting fair and quality work for all. We refer to this as our social innovation agenda, in which we combine the elements of work, social protection, and learning and development to enable everyone to thrive in a sustainable and inclusive labor market. Randstad is in favor of a strong social dialogue (i.e., negotiations and consultation between trade unions, employers and government representatives) and collective labor agreements in countries where this is relevant and institutionalized in order to fine-tune and customize arrangements. Collective bargaining is also one of the key elements of our human rights policy.

Our focus areas include gender equity, disability inclusion, LGBTQI+ awareness and locally underrepresented groups. And our commitment to equity is reinforced by six global Business Resource Groups (BRGs), which provide our employees with spaces to connect, collaborate, and drive equity and belonging in the workplace. We have established a dedicated taskforce to accelerate our progress towards a more balanced representation of women in leadership roles. Our percentage of female leaders has risen from 37.7% in 2023 to 40.8% in 2024.

We ensure our employees are rewarded fairly for their contributions: our rewards structure is transparent and aligned with both personal achievements and company success, ensuring that hard work is recognized and valued. Remuneration is based on real outcomes, including behaviour and professional development, and assessed regularly. In addition, our annual remuneration processes account for external market developments to remain competitive. In 2024 a global HR team has continued working on collecting and sharing best practice and approaches to ensure equal pay in key HR processes. We aim for balanced hiring, promotion and salary review processes. Under the guidance of the Equity Committee, we have created a task force to focus on this topic and, as part of our commitment to fair practices, several markets have chosen to apply for local equal pay certification.

We have also taken steps to improve employability, skills and opportunities for people with disabilities, placing 11,600 people in employment in 2024.

Number of employees trained: 47,300 (2023: 48,200). Number of employee training hours: 772,900 (2023: 806,200). Ongoing training and development is essential to Randstad's success and core to our employee value proposition. Learning and Development is embedded at the local, regional and global levels at Randstad, and coaching and mentoring are available to all employees, regardless of seniority. At the global level, the award-winning Frits Goldschmeding Academy offers state-of-the-art leadership programs, online and hybrid learning experiences. Designed in partnership with world-leading business schools such as TIAS, INSEAD, Singapore Management University and Vlerick Business School.

We are committed to a healthy and safe working environment. Our core aim is zero fatalities and continual decline of harm. Looking after our people is embedded in our core values and forms an integral and mandatory part of our induction programs. Our integrated health and safety framework identifies, monitors and reviews our responsibilities and accountabilities at client sites. Our specialized health and safety managers provide guidance, advise clients and assess health and safety risks as an integral part of our Health and Safety Policy. All employees, talent and others under our control or working in our offices are expected to comply with all relevant legal and regulatory requirements, as well as with internal policies and procedures.

The guidelines cover various life stages with different leave and flexible working conditions through our 'flexibility with intentionality' program.

Total number of misconduct complaints: 465 (2023: 400). Misconduct complaints (partially) proven: 70 (2023: 51). We are committed to preventing or mitigating adverse human rights impacts caused by or linked to our operations and services, and addressing such impacts if they occur. As a signatory to the UN Global Compact, we uphold its Ten Principles on human rights, labor rights, environmental protection, and anti-corruption. Our Human Rights Policy defines our responsibilities and expectations for talent as well as for our employees and external stakeholders regarding human rights issues.

Our core values, established in the company's early days, represent the foundation of our culture. We use them to guide every decision we make and every action we take. to know: We are experts. We know our clients, talent, suppliers and other business partners, and we know that it's often the details that count the most. to serve: We succeed through a spirit of excellent service, exceeding the core requirements of our industry. We act in service to talent and clients. to trust: We are respectful. We value our relationships and treat people well. We build life-long relationships with our expertise and empathy. simultaneous promotion of all interests: We see the bigger picture and take our social responsibility seriously. Our business should always benefit society as a whole. striving for perfection: We always seek to improve and innovate.

Share of sustainable procurement spend: 50% (2023: 43%)

As a signatory to the UN Global Compact, we uphold its Ten Principles on human rights, labor rights, environmental protection, and anti-corruption.